Started in Latin America, now worldwideA super appShorter sign-ups. Global reach.17markets on one integrationRead the storySee it at work
How a super app uses Identity Enrichment.
Identity Enrichment
Pre-fill sign-up forms from a phone number or email, in supported markets.
Combine it with other Monnai products in one API call

The name and details behind a phone number or an email, checked against what your customer typed.
Reads as
Adds up
Next stepPre-fill and approve
Reads as
Doesn’t add up
Next stepReview before approving
The name typed and the name found
Name typedMaría José García
Name match: 0.92
Found, then cleanedMaría José García López
The name typed and the names found
Name typedCarlos Ruiz
Name match: 0.18
Found on this numberFour other names
Where most other enrichment providers return whatever name a database holds, Identity Enrichment does four things more.
| What sets Monnai apart | What it does | Example |
|---|---|---|
| Name cleansing | Cleans names before matching: titles, accents, initials, double surnames, word order | “Sr. J. Carlos Pérez” and “Juan Carlos Perez” read as the same name |
| Match scores | A score from 0 to 1 for each detail, not just yes or no, so you set your own threshold | Name match 0.92: strong |
| Identity resolution | Links the phone, the email and the name to one person, across sources | Phone and email resolve to the same person |
| Uniqueness | How many people and names are tied to the phone or email | One name on this number, or four: a shared or rented number |
Shorter forms mean fewer drop-offs, and details that don’t add up stop borrowed identities.
Where a typical identity check stops, and what Identity Enrichment adds.
| Typical identity check | Monnai Identity Enrichment | |
|---|---|---|
| Customer effort | Types every field | Confirms details found from the phone or email |
| Name matching | Exact text | Cleaned and scored, 0 to 1 |
| Shared numbers | Not visible | How many people use it |
The decisions Identity Enrichment helps with most.
Identity Enrichment works on its own, and with these through the same API call.
How a super app uses Identity Enrichment.
Identity enrichment finds the name and details behind a phone number or an email. Monnai cleans them, scores them against what your customer typed and resolves phone, email and name to one person.
Your customer gives a phone number or an email. Monnai returns the name and details it finds, so the sign-up form fills itself and your customer only confirms.
Identity resolution links the phone, the email and the name to one person across sources. When they resolve to different people, it shows as a mismatch to review.
Each detail gets a score from 0 to 1, not just yes or no, so you set your own threshold. Names are cleaned before matching: titles, accents, initials, double surnames and word order.
How many people and names are tied to a phone number or an email. Together with identity resolution, it helps you catch borrowed identities at onboarding.
Yes, and we’d rather you did. Send past applications or transactions: we score them offline, with no integration on your side. Your full report comes back within 5 business days.
No. Identity enrichment finds the details behind a phone number or an email, to pre-fill forms and catch mismatches. Identity verification checks what your customer typed against official, mobile or consumer records. Identity Enrichment works with Government KYC and Mobile KYC in the same API call.
A low match score, such as 0.18, or a phone and email that resolve to different people can mean a borrowed identity. Review before approving, or add Government KYC or Mobile KYC to check the details against official or operator records.
A test on your own data in 5 business days, with results measured on production traffic.