Loading…

Identity Enrichment

Shorter forms. Identities that add up

Pre-fill sign-up forms from a phone number or email, in supported markets.

Combine it with other Monnai products in one API call

  • 200+ countries
  • 15+ fields
  • One identity from a phone or email

How identity enrichment works

The name and details behind a phone number or an email, checked against what your customer typed.

Illustrative

  • Phone number+•• ••• ••• 4410
  • Name typedMaría José García
  • Phone number+•• ••• ••• 7713
  • Name typedCarlos Ruiz
  • Find and cleanName and details found, then cleaned
  • Match scoreFrom 0 to 1, for each detail
  • ResolvePhone, email and name to one person

Reads as

Adds up

  • Name found and cleaned
  • Name match: 0.92
  • 1 person on this number

Next stepPre-fill and approve

Reads as

Doesn’t add up

  • Name match: 0.18
  • Phone and email: different people
  • 4 names on this number

Next stepReview before approving

The name typed and the name found

Name typedMaría José García

Name match: 0.92

Found, then cleanedMaría José García López

The name typed and the names found

Name typedCarlos Ruiz

Name match: 0.18

Found on this numberFour other names

Get details that are cleaned, scored and resolved

Where most other enrichment providers return whatever name a database holds, Identity Enrichment does four things more.

What sets Monnai apartWhat it doesExample
Name cleansingCleans names before matching: titles, accents, initials, double surnames, word order“Sr. J. Carlos Pérez” and “Juan Carlos Perez” read as the same name
Match scoresA score from 0 to 1 for each detail, not just yes or no, so you set your own thresholdName match 0.92: strong
Identity resolutionLinks the phone, the email and the name to one person, across sourcesPhone and email resolve to the same person
UniquenessHow many people and names are tied to the phone or emailOne name on this number, or four: a shared or rented number

Fill in the form and check the person at once

Shorter forms mean fewer drop-offs, and details that don’t add up stop borrowed identities.

  • Fewer fields to type.Name and details found from a phone number or an email.
  • Catches borrowed identities.The typed name doesn’t match, or phone and email belong to different people.
  • Not just found. Cleaned, scored and resolved to one person.Name cleansing, match scores, identity resolution and uniqueness.
  • Works across your markets.With an expected hit rate for each of your countries.
  • Good signals, not just mismatches.Identities that hold together can be approved faster.

Compare it with a typical identity check

Where a typical identity check stops, and what Identity Enrichment adds.

Typical identity checkMonnai Identity Enrichment
Customer effortTypes every fieldConfirms details found from the phone or email
Name matchingExact textCleaned and scored, 0 to 1
Shared numbersNot visibleHow many people use it

Get answers about Identity Enrichment

What is identity enrichment?

Identity enrichment finds the name and details behind a phone number or an email. Monnai cleans them, scores them against what your customer typed and resolves phone, email and name to one person.

How does pre-fill work?

Your customer gives a phone number or an email. Monnai returns the name and details it finds, so the sign-up form fills itself and your customer only confirms.

How do you know phone and email belong to the same person?

Identity resolution links the phone, the email and the name to one person across sources. When they resolve to different people, it shows as a mismatch to review.

What do the match scores mean?

Each detail gets a score from 0 to 1, not just yes or no, so you set your own threshold. Names are cleaned before matching: titles, accents, initials, double surnames and word order.

What does uniqueness tell you?

How many people and names are tied to a phone number or an email. Together with identity resolution, it helps you catch borrowed identities at onboarding.

Can we test Identity Enrichment on our own data?

Yes, and we’d rather you did. Send past applications or transactions: we score them offline, with no integration on your side. Your full report comes back within 5 business days.

Is identity enrichment the same as identity verification?

No. Identity enrichment finds the details behind a phone number or an email, to pre-fill forms and catch mismatches. Identity verification checks what your customer typed against official, mobile or consumer records. Identity Enrichment works with Government KYC and Mobile KYC in the same API call.

What if the name your customer types doesn’t match?

A low match score, such as 0.18, or a phone and email that resolve to different people can mean a borrowed identity. Review before approving, or add Government KYC or Mobile KYC to check the details against official or operator records.

Proof before you sign. Test Identity Enrichment on your own data.

A test on your own data in 5 business days, with results measured on production traffic.