Europe and North AmericaA payments leader1 in 3 new customers didn’t match the mobile operator record.8 in 10phone numbers confirmed against mobile operator recordsRead the storyKYC onboarding in seconds, with documents last.
Check a new customer from a phone number, an email and official records where available, before the costly steps.
Real people go straight through. Only the doubtful few get documents and selfies.
8 in 10phone numbers confirmed against mobile operator recordsA payments leader
Why KYC onboarding loses good customers, and how Monnai verifies them first.
Every step loses real customers.
A record check can pass a stolen identity.
Every market has its own records, and its own gaps.
Onboarding & KYC by industry.
How the problem shows up in each industry.
Customer results in KYC onboarding.
What they needed, what they measured, and how.
Europe and North AmericaA payments leader1 in 3 new customers didn’t match the mobile operator record.8 in 10phone numbers confirmed against mobile operator recordsRead the story
Started in Latin America, now worldwideA super appShorter sign-ups. Global reach.17markets on one integrationRead the story
South Asia and MEAA ride-hailing appOne phone number. Two answers: who to trust, and who to lend to.92%of riders and drivers approved instantlyRead the storyGet answers about KYC onboarding
What is KYC onboarding?
KYC onboarding (know your customer) means verifying who a new customer is before their account opens. Monnai does it from what people already type: a phone number, an email, and details checked against official records where available, before any document or selfie.
How can we verify new customers without documents?
Check the details they type against the records that hold them. Government KYC uses official and regulated identity records; Consumer KYC uses credit, utility and public records. Each detail comes back as match, partial or no match, with nothing to upload.
Can a stolen identity pass a KYC check?
Yes. A real ID number in the wrong hands still matches the record, because every detail is real. Mobile KYC asks what the record can’t: is the phone number registered to the person on the ID? The mobile operator’s records answer, with nothing for your customer to do.
Why do real customers fail KYC checks?
Often because of messy data, not fraud: a missing accent, a shortened street name, two surnames in a different order. Monnai cleans names and addresses before matching, and shows a partial match as partial, so fewer good customers are rejected for a typo.
Which countries do Monnai’s KYC checks cover?
Government KYC checks official records in 10 countries on four continents today, through one API. Mobile KYC and Consumer KYC go country by country, where the records exist. Phone, email and digital footprint insights cover 200+ countries, filling the gaps where records are missing.
Can we try Monnai’s KYC checks before we integrate?
Yes. Send past applications with the details your customers typed. Monnai runs every check offline, detail by detail, with no integration on your side, and your full report comes back within 5 business days.
Let us prove it. Test us on your data.
Send past applications or transactions. We score them and send back a full report: every score with its reasons, and the uplift for your portfolio.
5 business days to your full report. We commit to it.