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Promo and bonus abuse prevention that keeps offers for real customers.

Welcome bonuses, referral codes and first-order discounts get claimed again and again by the same people, under new names.

Monnai sees the links between new accounts before the offer pays out, so real customers still get theirs.

How promo and bonus abuse works, and how Monnai links the accounts.

  1. Every new account looks like a new customer.

    Monnai

    See the links between accounts that look clean.

    Consumer Risk Intelligence
  2. Throwaway emails and numbers cost nothing.

    Monnai

    Know how old an email or a number is.

    Email
  3. Stopping abuse shouldn’t stop growth.

    Monnai

    Decline the farms. Keep the offer instant.

    How Monnai works

Get answers about promo and bonus abuse

What is promo abuse?

Promo abuse, also called bonus abuse, is when the same people claim welcome bonuses, referral rewards or first-order discounts again and again, under new names, emails and phone numbers. Each account looks like a new customer, so the offer pays out every time.

How does Monnai link accounts opened by the same person?

Monnai reads how each email and phone number behaves across its network: when it was first seen, how often it is used, sudden bursts of activity and how many identities share it. Accounts that look clean on their own show what they have in common.

Why do throwaway emails and numbers matter for promo abuse?

They cost nothing, so abusers use a fresh one for every sign-up. Monnai tells you how old an email or a number is, flags throwaway numbers, and checks each email domain against its own global list of throwaway domains, including brand-new ones.

How do we stop promo abuse without losing real customers?

Blocking every new account kills the campaign along with the fraud. Monnai reads good signals as well as red flags, such as an email address or a number used steadily for years, so real customers get the offer instantly while the farms are declined.

Can Monnai check sign-ups before the bonus pays out?

Yes. Send the email, phone number and IP address your sign-up already collects. Phone and email answers arrive in a few hundred milliseconds, so every new account is checked as it opens, before a welcome offer or a referral reward is credited.

Can we test promo abuse detection on a past campaign?

Yes. Send the sign-ups from a past campaign, flagging the abusers you already know about if you want the uplift measured. Monnai scores them offline, with no integration on your side, and your full report arrives within 5 business days.

Let us prove it. Test us on your data.

Send past applications or transactions. We score them and send back a full report: every score with its reasons, and the uplift for your portfolio.

5 business days to your full report. We commit to it.