North AmericaA consumer fintechProven on their own customers. Then they signed.85%of fraud stopped at sign-upRead the storyNew account fraud prevention, before the account opens.
Synthetic identities, stolen details and scripted sign-ups all look like new customers. Monnai checks the person behind every sign-up in real time, before the selfie and the document check.
85%of fraud stopped at sign-upA consumer fintechMonnai
A new account with a real ID number
What our AI infers
- Good sign: ID number valid
- Risk: Phone and email only days old
- Risk: Name doesn’t match the phone’s owner
Your decision
DeclineLikely synthetic identity
How fake and synthetic accounts get in, and how Monnai stops them at sign-up.
A real ID number, an invented person.
Documents and selfies come too late.
Fraud that waits.
New account fraud by industry.
How the problem shows up in each industry.
- BankingStolen and synthetic identities that pass KYC.
Digital banks & neobanksA sign-up in a few taps. For fraudsters too.
Lending & BNPLFraud that shows up as a missed first payment.
InsuranceFake identities buying cover.
Delivery & mobilityEvery day of checks is a day off the road.
Social & dating appsBots and fake profiles, by the thousand.
Customer results in new account fraud.
What they needed, what they measured, and how.
North AmericaA consumer fintechProven on their own customers. Then they signed.85%of fraud stopped at sign-upRead the story
Europe, Asia-Pacific and Latin AmericaA gaming and betting operatorFaster sign-ups for real players. Fraud stopped before it starts.9 in 10players start playing right awayRead the storyGet answers about new account fraud
What is new account fraud?
New account fraud is when someone opens an account with a fake, stolen or synthetic identity, usually to cash out on the first loan, payout or bonus. It happens at sign-up, before there is any history to judge. Monnai checks the person behind every sign-up, in real time.
How does Monnai spot a synthetic identity at sign-up?
A synthetic identity mixes real and invented details, so it passes record checks. Monnai checks whether the phone, email and name belong together and how long each has existed: a phone and an email only days old, under a name that doesn’t match the phone’s owner, stand out.
What data do you need to check a new account?
A phone number or an email is enough to start. Add a name and the IP address of the sign-up, and Monnai checks them against each other: does the IP match the phone’s country, do phone and email belong to one person? Your customer does nothing extra.
Does a fraud check at sign-up slow down real customers?
No. Phone and email answers come back in a few hundred milliseconds, so every sign-up is checked in real time, before documents and selfies. Real customers go straight through, and only the doubtful few reach the slower, costlier steps.
Why do fake accounts go unnoticed at first?
Because fraud waits. A fake account behaves like a good customer at first, then cashes out on the first loan, payout or bonus. Check the person at sign-up, and score the risk with Risk Score before the first payout, not after the loss.
Can we test new account fraud detection on our own sign-ups?
Yes. Send past sign-ups and either keep your outcomes to grade our scores yourself, or share the confirmed fraud cases so we measure the uplift. Monnai scores the file offline, with nothing to integrate, and you get the full report within 5 business days.
Let us prove it. Test us on your data.
Send past applications or transactions. We score them and send back a full report: every score with its reasons, and the uplift for your portfolio.
5 business days to your full report. We commit to it.