Loading…

Your customers send AI agents. So do fraudsters.

AI agents shop, pay, borrow and sign up for people and businesses. To your checks, a customer’s assistant and a fraudster’s bot look the same: valid details, and no one at the keyboard.

Monnai

A shopping agent orders a $1,200 laptop for a customer

What our AI infers

  • Good sign: The customer’s own assistant
  • Risk: Phone changed owner 2 days ago
  • Caution: Delivery address never used before

Your decision

Step upConfirm with the customer first

Checks used: Agent Pass · Phone Intelligence

Agentic commerce statistics: where it’s heading.

AI agents are set to shop for millions of people, and bots already outnumber people online.

  1. Agentic commerce

    Up to $1 trillion

    in US retail revenue that AI agents could orchestrate by 2030

    Worldwide, McKinsey projects $3 trillion to $5 trillion.

    Source: McKinsey, October 2025

  2. Bots

    51%

    of all web traffic came from bots in 2024

    The first time in a decade that bots outnumbered people. Bad bots alone: 37%.

    Source: Imperva, 2025 Bad Bot Report

How AI agents get past today’s checks, and how Monnai checks them.

  1. A good agent and a bad bot look the same.

    Monnai

    Check the agent first, then the person or business it acts for.

    Agent Pass
  2. Credit applications at machine speed.

    Monnai

    Check the real borrower behind every agent, and score the risk with or without a credit file.

    Consumer credit risk
  3. A real account, the wrong agent.

    Monnai

    Check that the agent is the customer’s own, from their usual context, before money moves.

    Account takeover

Customer results in agentic fraud and credit, to come.

No customer story to publish yet for this use case. Here is what the first one should show.

All customer stories

Customer storyPlaceholder · To collect

An AI agent customer story

Ideal content

  • A shop, a lender or a payment app checking the agents that act for its customers
  • What it needed, in its own words
  • One result it measured, and how it was measured

Get answers about agentic fraud and credit

What is agentic fraud?

Fraud carried out through AI agents: software that signs up, shops, pays or applies for credit for someone. One person can run hundreds of agents, each with a made-up or stolen identity, and each looks like a good customer’s assistant.

What is agentic commerce?

Shopping, payments and credit where an AI agent acts for a person or a business: it compares offers, fills in the forms and checks out. The customer sets the goal, and the agent does the clicks.

Why can’t bot detection stop agentic fraud?

Bot detection tells you software is there. With agentic commerce, good customers send software too: blocking every agent turns them away, and letting agents through lets fraudsters in. You need to know which agent it is, and who it acts for.

What is Know Your Agent (KYA)?

KYA applies KYC thinking to AI agents: before an agent acts, check that it is a trusted agent and that a real person or business stands behind it. Agent Pass is Monnai’s KYA check.

How should lenders handle credit applications made by AI agents?

Like any application, with one more check. Agent Pass checks the agent that applied, and Monnai scores the real borrower, person or business, with or without a credit file, in the same call.

Do agent checks add friction for good customers?

No. No documents, no selfies. Agent Pass reads signals you already have, such as the phone, the email, the network and the request itself, so good agents and their customers get through with no extra step.

Be agent-ready. See what Agent Pass sees.

Tell us where AI agents reach you: sign-up, checkout, credit or payments. We’ll show you what Agent Pass sees on your own traffic.