The challenge
A remittance company decides on every online transfer, and a fraud that slips through comes back as a chargeback. To check every transfer for fraud, the team first needs to know who is behind it: a real person with a history, or an identity made up for the occasion.
The solution
Monnai added phone, email and digital footprint insights to every online transfer, for the company’s own fraud checks to use: whether the email is real, how long the phone and the email have been in use, and the online accounts linked to them.
The impact
Monnai returned insights on 99% of customers and confirmed 99% of email addresses as real. Each email was linked to about 10 online accounts: enough history to tell real people from fake ones.
