Related story · Europe, Asia-Pacific and Latin AmericaA gaming and betting operatorFaster sign-ups for real players. Fraud stopped before it starts.9 in 10players start playing right awayRead the storyAge verification without ID uploads.
Confirm a customer meets the legal age from what they already give: a typed date of birth, a phone number or an email.
No upload and no selfie for the people who pass. Documents only when the record can’t answer.
Why age verification costs you customers, and how Monnai checks age without documents.
A date of birth is just a field.
Proving your age loses customers.
The right age, the wrong person.
Age verification by industry.
How the problem shows up in each industry.
Customer results.
What they needed, and what they measured.
Related story · Europe, Asia-Pacific and Latin AmericaA gaming and betting operatorFaster sign-ups for real players. Fraud stopped before it starts.9 in 10players start playing right awayRead the storyCustomer storyPlaceholder · To collect
An age verification customer story
Ideal content
- A gaming, betting or age-restricted platform, and its market
- What it needed, in its own words
- One result it measured, and how it was measured
Get answers about age verification
What is age verification?
Age verification confirms that a customer is old enough before they buy, play or sign up for an age-restricted service. Monnai checks age from the details your customer already gives, with no ID upload and no selfie for the people who pass.
How does Monnai confirm a customer’s age?
Three ways, in order: the date of birth your customer types, checked against the official record; a date of birth found from their phone number or email; and, where no date is held, an age signal from Monnai’s own model.
Will customers have to upload an ID?
Only when the record can’t answer. The check runs in the background, from details your customer already gives. If no date of birth is held and the age signal isn’t enough to decide, ask that one customer for a document. Everyone else has nothing to upload.
Can someone pass an age check with a borrowed ID?
On a record check alone, yes: the details of an ID borrowed from an older friend are real. Add Mobile KYC to check that the phone belongs to the person whose age you checked: the right age, and the right person.
Who needs online age verification?
Gaming and betting operators, alcohol and tobacco delivery, dating apps, and any service selling age-restricted content or purchases. Licenses and a growing number of laws ask them to keep minors out, without slowing adults down.
Can we test age verification on past sign-ups?
Yes. Send past sign-ups with the details your customers gave, such as the date of birth, phone number or email. Monnai checks them offline, with no integration on your side, and you have the full report within 5 business days.
Let us prove it. Test us on your data.
Send past applications or transactions. We score them and send back a full report: every score with its reasons, and the uplift for your portfolio.
5 business days to your full report. We commit to it.