The challenge
Every field in a sign-up form is a chance to lose a rider or a driver. The super app wanted sign-ups to be fast, without long forms, in every market it entered, while still checking who is signing up.
The solution
From the phone number alone, Monnai fills in the person’s name and identity details, so the form arrives pre-filled, and checks the risk of the sign-up in the same call. One integration covers every market the app serves.
The impact
Sign-ups got shorter, with the name and details pre-filled from the phone number. Answers come back in under half a second, even at peak. And the same check runs in 17 markets, on one integration.
