The challenge
On a ride-hailing platform, every new account puts strangers in the same car. Fake driver and rider accounts, made with recycled or throwaway phone numbers, are a safety risk as much as a fraud risk, and they have to be stopped at sign-up, in every market the platform serves.
The solution
Monnai checks every new sign-up’s phone number as it comes in, including how the number behaves across Monnai’s network, and returns a risk score with the reasons behind it, such as a number that looks recycled or throwaway.
The impact
The platform went live in two regions within five months, and Monnai now checks tens of thousands of sign-ups every day. Safer rides, from the very first sign-up.
