Monnai is building the world’s leading identity and risk data infrastructure, powering some of the largest global digital lenders, financial institutions, and fintech players across the U.S., LATAM, Europe, and Asia. At our core, we focus on data quality, operational performance at scale, and delivering measurable outcomes for customers.
Monnai recently raised a new $10M+ financing round and is operating from a position of strength, having reached profitability and grown revenue 5× in 2025. To date, the company has been deliberately focused on building deep technology along with strong customer engagement and high-leverage product execution.
Operating Environment & What to Expect
Monnai is a real, working business with a proven product, strong customer adoption, profitability, and rapid growth — but we are still early. Teams are lean and hands-on, processes are evolving, and priorities can shift quickly as we learn and scale. Direction is not always fully formed; clarity often needs to be created.
This role is ideal for someone who enjoys working with ambiguity, limited structure, and constant motion — and who can turn rough inputs, evolving ideas, and incomplete direction into something coherent, polished, and distinctive.
At Monnai, we operate as one team, where clarity, customer impact, creativity, and long-term value creation come first. Success isn’t measured by features shipped — it’s measured by whether customers and prospects get real value, are compelled to test the platform, and expand usage over time.
What This Role Is About
We are looking for a QA Engineer who will play a critical role in ensuring the quality, reliability, and performance of Monnai’s identity and risk intelligence platform. This role will own testing strategy and execution across product features, backend services, APIs, and data flows — ensuring that we ship with confidence.
Monnai operates in a high-stakes domain where product quality, platform uptime, and data correctness directly affect customer decisions. This role is for someone who cares deeply about quality, thinks systematically, and enjoys building strong processes — while still being hands-on with testing and automation.
You’ll work closely with Engineering, Product, and Customer teams to ensure we deliver software that is stable, secure, and meets enterprise expectations across multiple markets.
What You’ll Do
Test Planning & Execution
- Own end-to-end testing for product features, releases, and platform updates.
- Create detailed test plans, test cases, and test execution strategies for new capabilities.
- Conduct manual and exploratory testing to catch edge cases early and reduce production bugs.
Automation & QA Infrastructure
- Build and maintain automated test suites for APIs, backend services, and critical platform workflows.
- Improve test coverage over time by identifying high-risk areas and expanding automation.
- Integrate test automation into CI/CD pipelines to ensure continuous quality checks.
API & Backend Testing
- Validate correctness and stability of REST APIs and key platform endpoints.
- Test integrations across services, data flows, and third-party dependencies.
- Perform regression testing to ensure platform stability across releases.
Performance, Reliability & Monitoring
- Support performance and load testing for platform services and APIs.
- Help define benchmarks for latency, throughput, uptime, and error rates.
- Partner with engineering to improve quality signals using logs, metrics, and monitoring tools.
Process & Quality Culture
- Establish best practices for QA, test documentation, and bug reporting workflows.
- Improve release readiness through clear gating, signoff processes, and quality metrics.
- Collaborate with engineering teams on root-cause analysis and long-term fixes.
Who You Are
- 2–6+ years of QA engineering experience in fast-paced product environments.
- Strong understanding of software testing fundamentals: functional, regression, integration, and exploratory testing.
- Experience with test automation for backend systems or APIs.
- Familiarity with tools like Postman, Swagger, JMeter, and test frameworks such as:
- Selenium / Cypress / Playwright (for UI)
- PyTest / JUnit / TestNG / Mocha (for backend/API)
- Experience working with bug tracking and QA workflows (e.g., JIRA).
- Comfortable working with databases (e.g., PostgreSQL, MySQL) to validate correctness of data outputs.
- Strong attention to detail, ownership mindset, and the ability to drive clarity in ambiguous environments.
- Excellent communication skills, especially in documenting issues and explaining risks.
Preferred Qualifications
- Experience testing high-scale distributed systems, multi-tenant platforms, or data-heavy applications.
- Familiarity with CI/CD tooling (e.g., GitHub Actions, Jenkins, GitLab CI).
- Experience with performance tools (e.g., Locust, k6, JMeter).
- Understanding of security testing concepts (authentication, authorization, input validation).
- Exposure to fintech, fraud, onboarding, identity, risk platforms, or compliance-heavy domains.
